Legal Notices


General Benefits Disclaimer

No communication with Continuon Services, LLC whether verbal or written constitutes a guarantee of benefits or promise to pay benefits.  Benefits determination is made when claims are received and are subject to federal, state, and local law, plan rules, and available account balances at the time of submission.  The Summary Plan Description will always prevail in the event of a dispute.

Telecommunications Disclaimer

Please be advised that all calls may be monitored and recorded for quality assurance.  All callers are advised of this policy via recorded message when they contact us.  The information shared during your verbal communication with Continuon Services, LLC is not a guarantee of benefits or a promise to pay benefits. Benefits determination is made when claims are received and subject to federal law, state and local law, plan rules, and available account balances.  The Summary Plan Description will always prevail in the event of a dispute.

Correspondence Disclaimer

The information shared during your written communication whether hardcopy or softcopy (i.e. email) with Continuon Services, LLC is not a guarantee of benefits or a promise to pay benefits.  The privacy of your correspondence will be maintained per all applicable laws and regulations. Benefits determination is made when claims are received and subject to federal law, state and local law, plan rules, and available account balances at the time of submission.  The Summary Plan Description will always prevail in the event of a dispute.

Email Disclaimer

Message from Continuon Services, LLC may contain confidential information and is intended only for the individual named. If you are not the named addressee of an email communication you should not disseminate, distribute or copy the e-mail. Please notify the sender immediately by e-mail if you have received an e-mail by mistake and delete the e-mail from your system. E-mail transmission cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Continuon Services, LLC therefore does not accept liability for any errors or omissions in the contents of any message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.  The integrity and security of an email message cannot be guaranteed on the Internet.  Please note that any views or opinions presented in any email are solely those of the author and do not necessarily represent those of the company. Finally, the recipient should check any email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by any email.  The Summary Plan Description will always prevail in the event of a dispute regarding one or more of your benefit plans.  No email communication from Continuon Services, LLC should be construed as a guarantee of benefits or a promise to pay any benefits.  Continuon Services, LLC does not provide tax or legal advice.  You should not rely on us for this advice.  You must consult your own tax and/or legal professional(s) for advice on these matters.

Tax & Legal Advice Disclaimer

Continuon Services, LLC does not provide tax or legal advice.  You should not rely on us for this advice.  You must consult your own tax and/or legal professional(s) for advice on these matters.

Privacy Statement

In order for us to offer services to you, we must obtain and hold information about you. Some of this information is highly confidential and we are committed to protecting this information. We maintain high standards to safeguard this information and only share your information with individuals and organizations that have a legitimate business need. We never rent, sell, or otherwise distribute your information. We restrict access to your information to our employees who are required to view this information in order to perform their respective responsibilities. All Continuon Services, LLC employees are required to sign a Confidentiality Agreement that prohibits them from releasing any of your information, except as necessary in order to fulfill their responsibilities. We also restrict the release of your information to only those employees with a legitimate business need.  All employees are trained in the proper handling and safeguarding of your personal information.