Benefits Administration

Benefits administration for your employees can be a challenging task.  Today’s competitive business environment demands more efficient ways to manage human capital.  Continuon Services can help!

We offer several services to suit your needs:

Enrollment Technology:

  • Online Self-Service Enrollment
  • Transaction Management
  • Electronic Data Interfaces (EDI) to insurance carriers and payroll
  • Robust Reporting

Call Center:

  • Personalized enrollment support – from enrollment technology assistance to common benefit questions
  • Urgent eligibility issues
  • Claims advocacy and appeals assistance
  • Track calls for analysis, quality assurance, and reporting through CRM

Billing & Reconciliation

  • Prepare list bills/pay-as-billed invoices
  • Prepare self-bills, system generated invoices with back-up
  • Monthly eligibility auditing – system of record versus carriers
  • Monthly adjustment submission and tracking
  • Consolidated billing services available

Contact us at to discuss your needs.